jia99 Terms and Conditions

jia99 is an online sports betting and casino gaming platform operated for users in Bangladesh. The specific terms used in this document are defined below:

"Platform"

The jia99 website (https://jia99.lat), mobile site, and any associated services.

"User" or "Member"

Any person who has registered an account on the jia99 platform or is using the platform.

"Services"

Sports betting, casino games, slots, live dealer games, card games, and any other gaming activities conducted on the jia99 platform.

"Account Balance"

The amount of funds held in a user's jia99 account, including both real money and applicable bonus funds.

These terms shall be governed by the laws applicable in Bangladesh. This document may be updated from time to time, and changes shall be considered effective as soon as they are published.

To create and use an account on the jia99 platform, you must meet the following eligibility requirements:

Age Requirement

Only individuals aged 21 or above may open an account and use gaming services on jia99. Registration by minors is strictly prohibited. If a user is found to be under 21 during verification, the account will be closed immediately and all balances may be forfeited.

Single Account

Each user may hold only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and all winnings will be considered void.

Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. jia99 reserves the right to close an account at any time if false or misleading information is provided.

KYC Verification

Where required, we may request a government-issued ID, proof of address, or other documents to verify your identity. Withdrawals may be held pending until verification is complete.

Restricted Regions

Use of jia99 services may be strictly prohibited from certain countries or regions. Attempting to operate an account from a restricted region will be considered a direct violation of these terms.

Keeping your jia99 account secure is your own responsibility. Please follow the guidelines below to protect your account:

• Never share your login credentials (email and password) with any third party.
• Use a strong and unique password that includes letters, numbers, and special characters.
• If you notice any suspicious activity, notify our support team immediately.
• Always log out after using a public or shared device.
• Giving or selling account access to a third party is strictly prohibited.

Account Responsibility

You are fully responsible for all activities carried out on your account. jia99 will not be liable for any loss caused by unauthorized use by a third party, although we will always cooperate to minimize harm.

Updating Account Information

Please notify us immediately of any changes to your personal details (such as email, phone number, or banking information). jia99 will not be responsible for any issues arising from outdated information.

jia99 offers secure and convenient payment options. Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer.

Deposit Terms

• Minimum deposit amount: ৳300 (same across all methods).
• Deposits must be made from a payment method registered in your own name.
• Depositing through a third party is strictly prohibited.
• Deposits are generally credited to the account instantly; if there is a delay, please contact the support team.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Additional verification may be required for unusual or suspicious transactions.

Currency and Conversion

All transactions on the jia99 platform are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.

jia99 offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to receive this bonus.

Wagering Requirement

The wagering requirement for the welcome bonus is 25x (bonus amount × 25). This means you must wager a total of 25 times the bonus amount before withdrawing any winnings from the bonus.

General Bonus Terms

• One welcome bonus is issued per account.
• Bonus funds must be used on eligible games; some games may be excluded from meeting bonus requirements.
• If the bonus usage period expires, it will be cancelled automatically.
• If you attempt to withdraw without meeting the bonus requirements, the bonus balance will be deducted.
• jia99 reserves the right to modify, suspend, or cancel any bonus or promotion.

VIP Program

Our regular members can participate in the VIP program. Weekly cashback benefits are offered across three tiers: Bronze members receive up to 0.3%, Silver members receive up to 0.7%, and Gold members receive up to 1.0% weekly cashback. Cashback rates may change and specific terms apply to each tier.

The following rules apply to all members for betting and gaming on jia99:

General Betting Rules

• A bet that has been confirmed cannot be changed or cancelled.
• A bet will not be accepted if the account balance is insufficient.
• jia99 reserves the right to cancel a bet that was unintentionally accepted due to a technical error.
• Bets placed after an event has started (late bets) may be cancelled at our discretion.

Results and Payouts

The outcome of all games and betting events is determined in accordance with the applicable rules. In the event of a dispute, jia99's decision shall be considered final. Winnings will be automatically added to your account balance.

Technical Issues

If a game or bet is left incomplete due to an internet disconnection or any other technical issue, the outcome will be determined based on jia99 server records.

Suspicious Betting Activity

If any bet or gaming activity appears unusual or suspicious, the payout for that bet may be withheld and an investigation will be conducted.

The following activities are strictly prohibited on the jia99 platform and will result in immediate account closure:

1. Money laundering or using funds from illegal sources.
2. Creating multiple accounts to claim bonuses or benefits.
3. Using another person's account or allowing someone else to use yours.
4. Employing any fraudulent method to meet bonus requirements (bonus abuse).
5. Using software bots, scripts, or any other automated means to place bets or operate games.
6. Intentionally exploiting any technical error or vulnerability in the platform.
7. Providing false identity, documents, or information.
8. Harassment, threats, or abusive behavior toward other users, staff, or the jia99 entity.
9. Attempting unauthorized access to the platform's security systems.
10. Attempting to access services from a restricted region using a VPN or proxy.

For any or all of the above violations, jia99 reserves the right to close accounts, forfeit balances, and take legal action where necessary.

The privacy and protection of your personal information is a priority for jia99. We use SSL encryption and advanced security technology to keep your information safe.

Data Collection

During registration and use of services, we collect your name, email, phone number, device information, and transaction history. This information is used to provide services, carry out verification, and ensure security.

Data Sharing

We never sell your personal information to third parties. However, information may be provided to relevant authorities due to legal obligations or security reasons.

To learn more about our privacy practices, please read the Privacy Policy page.

jia99 will not bear any liability in the following circumstances:

• Loss caused by internet disconnection or technical failure.
• Account loss due to the user's own carelessness or negligence.
• Loss resulting from third-party actions or external hacking attacks (although we maintain the highest level of security).
• Unforeseen events beyond our control (force majeure), such as natural disasters or government directives.
• The user's personal expectations regarding gaming outcomes not being met.

Changes to Services

jia99 reserves the right to modify, temporarily suspend, or completely shut down platform services at any time without prior notice. However, members' valid balances will remain protected in such cases.

Closure Initiated by jia99

jia99 may immediately suspend or permanently close any account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Fraudulent, illegal, or suspicious activity.
• Failure to complete KYC verification or submission of false documents.
• Extended period of account inactivity.

Closure Initiated by the User

Any user may voluntarily contact our support team to close their account. All bonus conditions must be fulfilled before the account is closed, otherwise the bonus balance will be forfeited.

Balance After Closure

After an account is closed, any legitimately earned and withdrawable balance will be returned following the designated process, unless the account was closed due to a rule violation.

jia99 believes that gaming is a form of entertainment and should always be enjoyed responsibly. We are committed to the well-being and mental health of our members.

Self-Restriction Options

• Set deposit limits to prevent overspending.
• Option to temporarily close your account (self-exclusion) for a set period of time.
• Enable reality check notifications.

Signs of Problematic Gaming

If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, please seek support. Assistance in English is available via our 24/7 live chat.

For more information on responsible gaming, visit our Responsible Gaming page.

jia99 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

Notification of Changes

For significant changes, we may send a notification to your registered email. However, it is the responsibility of all members to review this page regularly.

Using the Platform After Changes

Continued use of the platform after updated terms and conditions have been published will be considered as your automatic acceptance of the new terms.

Contact

For any questions or comments regarding these terms and conditions, contact us at: [email protected] — or speak with us directly via 24/7 live chat.